Deleting your data

Delete one brand and everything attached to it

Sign in, open the client, and delete it. This removes that brand's campaigns, posts, generated media, brand kit, knowledge base and any stored platform credentials.

This is a deletion, not an archive. The records are removed.

Delete your whole account

Sign in and request account deletion from Settings, or write to hello@reluvate.com from the address on the account.

This removes your sign-in details, every brand on the account and everything attached to those brands.

Billing records are retained where Singapore law requires us to keep them. Nothing else is.

Disconnect a social account without deleting anything else

Remove the connection from the Integrations screen. The stored credentials for that platform are deleted; your posts and brand material are untouched.

See what we hold first

You can ask the product for everything it holds about you before you delete any of it. That is your access right under the PDPA and it is answered by the product rather than by us.

How long it takes

Deletion through the product is immediate.

A request sent to hello@reluvate.com is actioned within 30 days, which is the PDPA's standard.